FAQ's

Frequently Asked Questions (FAQ) – SHOESIFY

Q. Is ordering online secure?

A. Yes, absolutely! Your information is completely safe with SHOESIFY. Any details you provide while placing an order are kept strictly confidential and handled only by authorized staff. We follow strong security and privacy practices to ensure your online shopping experience is safe.
If you have any questions, feel free to contact us at shoesify46@gmail.com.

Q. How do I place my order?

A. Placing an order is very simple:

1. Select the product you want to buy.

2. Click on “Add to Cart.”

3. Add multiple products if you want by visiting their pages.

4. Go to the “Cart” from the menu.

5. Scroll down and click “Proceed to Checkout.”

6. Fill in your billing details and review your order summary.

7. Click the “Place Order” button.

You will receive your confirmation via WhatsApp or call.
Note: We deliver all over Pakistan through Cash on Delivery (COD). Only Rs. 200 advance is required as delivery charges for order confirmation.

Q. How do I cancel my order?

A. You can cancel your order any time before the final confirmation call.
Guest users or those without an account can simply contact us on WhatsApp or call to request cancellation:
📞 +92 326 7894287

Q. What is your returns policy?

A. You can view our complete return guidelines on the “Return Policy” page.

Q. What is your refund policy?

A. Please check our “Refund Policy” page for full details.

Q. What is your shipping cost?

A. We offer Free Shipping all over Pakistan.
Only Rs. 200 advance delivery charges are required for order confirmation.

Q. Which courier services do you use?

A. We ship through Pakistan’s leading courier companies: M&P, TCS, and Leopards Courier.

Q. How long does delivery take?

A. After the confirmation call, your order will be delivered within 2–3 working days.

Q. How can I order an out-of-stock product?

A. You can pre-order any out-of-stock product by contacting us via WhatsApp or email:
📧 shoesify46@gmail.com
📞 +92 326 7894287